TERMS & CONDITIONS

The Forme Method Pty Ltd

99/122 MacArthur Avenue

Turner ACT 2612

(Studio, we, us, our,I)

By purchasing, booking, or attending any service, the client (you, your) agrees to these Terms.

1. SCOPE OF AGREEMENT

These Terms apply to all:

  • single class purchases

  • introductory offers

  • class packs

  • private sessions

  • memberships and subscriptions

  • direct debit arrangements

  • promotional or founder offers

Acceptance occurs via:

  • Momence checkbox

  • electronic signature

  • purchase confirmation

  • attendance at the Studio

2. BOOKINGS & ACTIVATION

2.1 Booking Required

All clients must book in advance via the Studio booking system.

2.2 Membership Activation

Memberships and subscriptions:

  • are not considered active until the client books and attends their first class, and

  • remain subject to availability due to the Studio’s small-group format.

3. PAYMENTS

3.1 General

All prices are in Australian Dollars unless stated otherwise.

3.2 Direct Debit Memberships

By purchasing a recurring membership, you authorise The Forme Method Pty Ltd to debit your nominated payment method.

Billing cycles:

  • Weekly memberships: every 7 days

  • Monthly memberships: every 30 days

Payments continue automatically until cancelled in accordance with these Terms.

4. AUTO-RENEWAL

All memberships and subscriptions automatically renew at the end of each billing cycle.

You remain responsible for all payments unless you cancel in accordance with Studio policy.

Failure to use classes does not pause or cancel billing.

5. ALL SALES FINAL

To the fullest extent permitted by law:

  • All purchases are final.

  • No refunds are provided for change of mind, non-attendance, scheduling conflicts, relocation, or unused sessions.

  • Pricing is non-transferable between products

(Consumer rights under Australian law remain unaffected.)

6. NON-SHARING POLICY

The following are strictly non-transferable and may only be used by the named client:

  • Intro offers

  • Class packs

  • Memberships

  • Founder offers

  • Gift certificates (unless explicitly issued as transferable)

Any suspected misuse may result in suspension or cancellation without refund.

7. VALIDITY PERIODS

Unless otherwise stated:

  • Class packs

  • Gift certificates

  • Private sessions

are valid for 3 months from date of purchase.

Unused sessions expire automatically.

8. EXTENSIONS

As a boutique studio with limited capacity:

No extensions. No exceptions.

(Except where required by law.)

9. CANCELLATION POLICY

Because sessions are small and capacity is limited, strict cancellation policies apply.

9.1 Group Classes — 12 Hour Policy

Clients must cancel at least 12 hours prior to class start time.

If cancelled late:

  • Membership holders: late fee applies

  • Class pack users: class is forfeited

  • Drop-ins: session is forfeited

9.2 Private Sessions — 24 Hour Policy

Private sessions require 24 hours’ notice.

Late cancellations or no-shows result in forfeiture of the session.

10. LATE CANCEL & NO-SHOW FEES

Membership holders

  • Late cancellation fee: $10 per incident

  • No-show fee: $20 per incident

Fees are automatically charged to the payment method on file.

Class pack clients

Late cancel or no-show = loss of that class credit.

Drop-ins

Late cancel or no-show = session forfeited.

11. LATE ARRIVAL POLICY

Due to safety and flow of the class:

  • Clients must arrive on time.

  • The Studio reserves the right to refuse entry to late arrivals.

  • Your spot may be released to another client.

  • No refund or credit will be provided for late arrival.

12. NEW CLIENT ARRIVAL

New clients may be requested to arrive approximately 10 minutes prior to their first class for:

  • Microformer orientation

  • safety briefing

  • studio familiarisation

Failure to arrive early may result in refusal of entry for safety reasons.

13. STUDIO CAPACITY & SEMI-PRIVATE NATURE

You acknowledge that The Forme Method operates a small, semi-private format.

As such:

  • spaces are limited

  • waitlists may apply

  • availability is not guaranteed

  • consistent advance booking is recommended

14. SUSPENSIONS & ACCOUNT HOLDS

The Studio reserves the right to:

  • suspend accounts for unpaid fees

  • deny booking access where payments fail

  • charge outstanding balances before future attendance

15. FAILED PAYMENTS

If a direct debit fails:

  • you remain liable for the payment

  • we may retry the debit

  • access to bookings may be restricted

  • late fees may apply

16. CHANGES TO TIMETABLE OR INSTRUCTORS

The Studio reserves the right to:

change instructors

modify class times

substitute sessions

Adjust studio operations

without refund or compensation.

17. PERSONAL RESPONSIBILITY

Clients agree to follow:

  • instructor guidance

  • safety directions

  • equipment instructions

  • studio etiquette

Failure to do so may result in refusal of service.

18. GOVERNING LAW

These Terms are governed by the laws of the Australian Capital Territory.